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  1. Tantaly Help Center
  2. Pre-Purchase FAQ
  3. Orders & Benefits

Orders & Benefits

  • How long does it take to receive a response after contacting customer service?
  • ★ What are the benefits of becoming a Tantaly VIP?
  • How do I check my VIP points and level?
  • How can I get a discount on my first purchase?
  • How do I view my orders?
  • How do I add my address?
  • How do I change my email and password?
  • I am a military member/student/doctor/first responder/teacher/senior, what discounts can I get?
  • How do I add products to my wishlist and view wishlist products?
  • Does Tantaly have Physical Stores/Offline Stores where distributors can purchase Tantaly dolls?
  • What are the differences between purchasing from the Tantaly official website and purchasing from the Amazon store? Packaging, price, shipping costs, etc.
  • ★ How to use the Help Center efficiently when meeting problems
Tantaly Help Center
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