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  1. Tantaly Help Center
  2. After-Sales FAQ
  3. After-Sales FAQ

After-Sales FAQ

  • ★ What should I do if I find that the product has quality problems?
  • How to use a TPE repair kit to fix common problems with dolls?
  • The leg joints of the doll I received are very stiff and difficult to move. Is this normal?
  • Why do the nipples and labia of the doll I received have no color? (The color is different from the one on the website.)
  • Is it normal for the doll I received to produce oil and have an odor?
  • How to rerduce the smell of sex dolls?
  • Why are there white particles on my Tantaly doll? (How to address white powder on the doll's skin surface?
  • What causes peeling and scratches on a doll's skin? And how can they be repaired?
  • What should I do if my doll gets stained?
  • The portable washer in the care kit is missing the hose attachment?
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