The customer has the right to cancel the order before shipment without giving any reason.
To exercise the right of cancellation, the customer must notify our customer service representative with a clear statement indicating the decision to terminate this contract.
US Representative: service@tantaly.com
EU Representative: service@tantaly.de
CA Representative: service@tantaly.ca
UK Representative: service@tantaly.co.uk
Please note that orders cannot be cancelled after the package has been dispatched from our warehouse.
To avoid unnecessary charges, we recommend that you carefully confirm the details of your order before completing it.
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