★ How can I change my shipping address?

For this question, there are two situations in all.

Situation 1:

You can change the shipping address before your order is shipped. But please note that we process orders within 24 hours, so if you need to modify the shipping address, please provide us with the new shipping address as soon as possible in the following format:
Receiver：
Address：
City：
State：
State Code：
Country：
Zip Code：
Phone Number：
Email address :

Situation 2:

Once the package has left our warehouse and is in transit, we are unable to change the shipping address for you directly. In this case, you can contact the courier directly using the tracking number we provide to arrange for the package to be delivered to a nearby pickup point. Alternatively, you can contact us to arrange for the package to be returned and resent to the correct address. Sorry for all the inconvenience.

If you have any questions, please contact our customer service representatives:

US Representative: service@tantaly.com

EU Representative: service@tantaly.de

CA Representative: service@tantaly.ca

UK Representative: service@tantaly.co.uk