Why does the logistics website show that my package has been delivered, but I haven't received it yet?

Package Marked as Delivered but Not Received? Here's What to Do

If your package shows as delivered on the carrier’s website but you haven't received it, please follow these steps:

1. Check Common Delivery Locations

• Porch
• Backyard
• Garage

• Neighbor’s Front Door

  (Packages are sometimes left in unexpected places.)

2. Ask Others

• Check with anyone who might have picked up the package on your behalf.

3. Contact the Carrier

• If you still can’t locate the package, please contact the carrier directly to inquire about its whereabouts.

4. Inform Us

• Let us know if you’re unable to resolve the issue, and we will assist you in resolving it as quickly as possible.