Payment

Payment Guide

• Discount Code Use Guide
• ★ How do I shop at Tantaly?
• ★ How can I modify items after placing an order?
• What payment methods does Tantaly accept?
• What currencies do you accept?
• What information do I need to provide when making a purchase?

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Payment Problems

• ★ What do I do if my payment fails?
• After returning items, what happens to my bill?
• Why haven't I received any emails or responses after placing an order?
• Why was I charged for two orders when I only placed one order?
• I have received the statement but have not received the goods. What should I do?

About Klarna

• Who is Klarna?
• Which countries does Klarna support?
• Why am I being asked to visit the Klarna website, is this correct?
• How to use Klarna's Pay in 4 in Tantaly?
• Am I eligible to use Klarna's Pay in 4?
• Why have I not been offered Pay in 4?

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Privacy Issues

• Is my information safe when I pay with Klarna?
• ★ How does Tantaly ensure the security of my personal information?
• ★ Will my credit card information be stored?
• Will Tantaly be shown on the bill?