If you are not satisfied with the product, please provide us with detailed information.
For example, if the product is damaged, please provide us with pictures of the defective part.
After we confirm all the information, we can take the following measures to try our best to solve the problem for you:
1. We can assist in replacing the same product. Of course, we will bear the shipping cost.
2. Replacement or refund will be arranged only if the product quality causes dissatisfaction.
We recommend reissuing to solve the problem. If there is any other dissatisfaction, such as non-quality issues, please contact our customer service representative and we will find the best solution for you as soon as possible.
US Representative: service@tantaly.com
EU Representative: service@tantaly.de
CA Representative: service@tantaly.ca
UK Representative: service@tantaly.co.uk
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