Customers have the right to cancel order before shipping without giving any reason.
To exercise the right to cancel, customers must inform our customer service representative
US Representative: Sophia
UK Representative: Mia
EU Representative: Angela
AU Representative: Angela
CA Representative: Aimee
of the decision to cancel this contract by a clear statement.
Please note that the order cannot be cancelled once the package is shipped from our warehouse.
Under this condition, you can cancel your order after you receive it. So in order to avoid unnecessary cost, please confirm your order carefully.
We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us.