Why can't I use the PO Box address as my shipping address?

Sorry we don't support shipping dolls to Po Box addresses.

Only in the US tantaly.com, we can use USPS to ship accessories to Po Box addresses, but dolls cannot be shipped to PoBox addresses due to overweight and size restrictions. It is recommended that you provide your home address and check if the house number is correct when placing an order.

Please rest assured that our packages are private and will not display any product information.

If you don't want your doll to be shipped to your doorstep, you can provide the address of a nearby UPS/FedEx pickup point, and we can use UPS/FedEx to ship your doll to a nearby pickup point.

We recommend that you add a note when placing an order to indicate which courier pickup point you filled in so that we can arrange the corresponding courier to deliver your doll. Or you can send us an email to inform us after placing the order.

US Representative: service@tantaly.com

EU Representative: service@tantaly.de

CA Representative: service@tantaly.ca

UK Representative: service@tantaly.co.uk